November 13th: World Usability Day 2014

Join Austin UXPA and Mutual Mobile for World Usability Day on November 13th, where we will go through a Design Studio looking at the Austin Trail of Lights experience. The Design Studio Methodology brings teams and clients together in a creative brainstorming environment, leading to innovative solutions and buy-in from the onset of a project.

The Design Studio will be led by Julie Lowe. Julie is a UX Lead at Mutual Mobile.  She designs the conversations between a user and an application so that you never even realize there was an interface between you and your goal.  Coming from a usability research background, she loves being able to put findings into action through design.  When she’s not working on reducing user tears, you can find Julie socializing with the IxDA and UPA communities in Austin, going out swing dancing, and tackling occasional DIY home improvement projects.


6:30-7:00 Chit Chat and Refreshments

7:00-8:30Design Studio

RSVP on Meetup:

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Job Opening: Senior UX Architect at Dell

Senior User Experience Architect – Round Rock, TX

Location: Round Rock, TX 

Dell Commerce Service (DCS) builds and operates a global Commerce Platform that powers, which receives over 1 billion page views per year, across 150 countries and is Google’d more than 1 million times per day. DCS provides its customers a cohesive branded experience across Consumer, Premier, Solutions, eSupport and Offline Sales. is extending the reach of its Commerce Platform to command an extensive variety of applications and solutions that are central to the growth of Dell as a technology and solutions company.

We are seeking a talented User Experience Architect to create interaction and UI designs for a Your responsibilities will cover the entire design production lifecycle, but will heavily focus on the information architecture and user interface design as well as being a motivated, self-starter that is equally comfortable driving world class vision and maintaining run-the-business improvements.
Role Responsibilities
-Experience creating standard user experience deliverables of Site maps, Process flows, Personas, Use Cases, Concept models, wireframes and Interactive prototypes
-Experience with user-centered design patterns and methodologies
-A relentless passion for driving the best customer experience possible
-An enthusiasm and eye for design in general; and understanding of key principles of information design
-Demonstrated ability to work collaboratively with various team members and customers
-Comfortable with complexity and ambiguity with a passion for the challenges around organizing it
-Strong attention to detail, and ability to work within pre-defined processes
-Strong proficiency with MS Visio and Adobe Creative Suite
-Capable front end coding skills in HTML, CSS, and JavaScript (jQuery)

-3+ years of experience as an User Experience Architect, information architect, interaction designer or similar role working with dynamic high-traffic websites
-Work related portfolio with relevant examples of detailed specification documents, process flows, wireframes and/or interactive prototypes.
-Bachelor’s degree in Information Sciences, Computer Science, Library Science, Information Systems, Design, HCI, or equivalent work experience

Company Description
With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell’s team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.

Why work with us?
– Life at Dell means collaborating with dedicated professionals with a passion for technology.
– When we see something that could be improved, we get to work inventing the solution.
– Our people demonstrate our winning culture through positive and meaningful relationships.

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Job Opening: Accruent

Accurent is looking to hire their first ever Director of User Experience. For questions or more information, contact:

Kelley Barnes, GPHR
Manager, Human Resources

Accruent Director of UX JD 100114

Director of User Experience

The Director of User Experience will be responsible for defining our UX vision, design strategy, and processes.  The company will trust this person provide strategic direction across Accruent’s software product lines, build strong partnerships with stakeholders from product management, engineering and other departments, and continue to develop and grow the UX team.  Play a leading role in transforming our product management, design and delivery into a Lean, rapidly iterative, customer-centric machine.

We know that having the best design will help separate us from the competition, and we are seeking a leader who has a passion for making complex interactions simple, effective, and enjoyable. This position reports to the Vice President of Product Management and is part of the Products senior leadership team.


  • Define the overall UX strategy & vision for our software suites.
  • Create and direct user research to define users and UX success criteria, and user testing to validate achievement of those criteria.
  • Develop and maintain a multi-year UX roadmap to guide designers, developers and product management in planning for and implementing the vision. Create and effectively present to Products and Executive leadership.
  • Manage a team of UX professionals and inspire them via coaching and development. This requires setting clear goals, managing the project load and allocating people accordingly, ensuring deadlines are met, and setting up team members for overall success.
  • Partner with Product Management, Engineering and QA to ensure that teams produce highly usable/valuable/feasible products aligned with user needs and perceptions.
  • Promote the value of our UX team as problem framers and strategic thinkers.
  • Passionately advocate for the end user to ensure that product design and content strategy are aligned to user needs and expectations.
  • Assist in the resource planning and budgeting for the team and products.
  • Other duties as assigned.


  • Bachelor Degree in Human Factors/Human Computer Interaction or related field. Masters preferred.
  • 10+ years’ experience successfully applying design approaches to software product development, preferably in Agile SaaS environments.
  • 5+ years managing a team, preferably in a fast paced, high-technology environment.
  • Expertise in both interaction design and user research and testing.
  • Deep understanding of UX best practices for web-based and mobile applications.
  • Strong leadership, coaching, and mentoring skills.
  • Demonstrated ability to bridge silos and work effectively across disciplines, locations, and levels
  • Ability to craft and communicate compelling vision and story to multiple audiences and cross-functional stakeholders.
  • Must be detail oriented with strong organization and process skills and ability to manage multiple projects simultaneously and under time constraints.
  • Ability to travel as needed.


  • Knowledge of Lean UX principles.
  • Experience with UI/UX localization strategies to serve worldwide markets.
  • Experience with Google Analytics and other usability and analytical software tools.
  • Experience with Design for Disability / WCAG / Section 508 requirements.
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November 4th: CLASS: An Ideation Technique for Lean UX in the Enterprise


CLASS: An Ideation Technique for Lean UX in the Enterprise


As UX professionals, we commonly turn to ideation sessions to explore design problems and look for innovative solutions. Over the course of 100’s of projects and scores of companies, Nick Iozzo refined a technique which has allowed him to move this tool out of the realm of UX and into the realm of product management and software development processes. After encouragement by several technology executives, he is writing a book to teach this methodology.

At the  talk, Nick will focus on the tricks he has learned in conducting an ideation session with executive stakeholders so you can leave the ideation session with the information you need and the executive buy-in required for your project to be successful.



Over the course of the past 20 years, Nick Iozzo has founded and led the user experience practice for three different consulting firms. He started his career designing some of the first e-commerce sites in the mid 90’s, to complex supply chain and business process application in the 2000’s, to becoming a product management executive for technology companies in the 2010’s. Currently, he is an Advisor with a private equity firm where he helps their portfolio companies in matters dealing with both Product Management and User Experience initiatives and processes.


Chit chat & pizza:  6:30 PM to 7:00 PM

Talk:  7:00 PM to 8:00 PM


We are grateful to Rackspace, in particular Jacki Bauer and Dave Malouf, for their generous sponsorship of Austin User Experience Professionals Association meetups.  And Rackspace is hiring!

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Job Opening: UX Researcher at Design For Use

This is your opportunity to help conduct awesome user experience research for a great consulting company. Together we can make brilliant experiences!

A user experience researcher who has a passion for applying user research and usability studies to create brilliant, intuitive, and usable products on various software platforms. You most likely have an MA/MS in HCI, Human Factors, Psychology, Social Science or 2+ years experience in applied user research. Also, you have broad command of user-centered design and research methods as well as the understanding of quantitative, behavioral analysis and statistical concepts. Your responsibilities will include

•    Running stakeholder interviews and user profile workshops
•    Creating user personas, journeys, and user stories backlogs
•    Conducting site audits and competitive analysis
•    Moderating usability tests and reporting outcomes with recommendations
•    Tracking project schedules and milestones
•    Attending meetings at clients’ offices

We make the mobile apps and websites that you use easier, more fun and a lot more intuitive. Since 2007, we’ve had offices in East Austin (long before it was hip) and Gurgaon, India (since it was a tiny hamlet of only a 1.5 million people). Our team of 17 includes user researchers, UX designers, visual designers, project managers and, of course, the bosses. We have a great culture where you will be expected to:

•    Communicate directly
•    Take ownership of your work and experience
•    Encourage new ideas and try different things
•    Ask why and embrace change
•    Follow a tried-and-true process
•    Foster your own professional growth
•    Support the rest of the team
•    Laugh and drink beer (or your beverage of choice) together

Send your resumes and work samples to :

Young Ryu, Ph.D.
Director of UX
Design For Use LLC (
young [at] designforuse [dot] net

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