We have a unique opportunity to get participants’ impressions on different aspects of their experience with the product at the end of a qualitative usability study. Participants have likely already spent an hour or more of their time in the study, so keeping the question set short, yet comprehensive is a challenge.
We’ll talk about what to measure, how to present the questions to the participant, and how to represent the results. We’ll look at some usability scales and scoring systems that have been around for a while, and some more recent ones.
This will be a presentation with an active discussion component for everyone to share the types of metrics they are using, what works well and what doesn’t work well.
Inge De Bleecker is the principal and UX researcher at outriderUX. Inge works with companies of all shapes and sizes worldwide. She helps clients tackle their most challenging design decisions, and conducts user research, most often in a remote un-moderated setting. Inge is also the UX Practice Lead at Applause, where she started and continues to build the usability testing practice.
Schedule of Events
Chit chat & food: 6:30 PM to 7:00 PM
Talk: 7:00 PM to 8:00 PM
We are grateful to Rackspace for their generous sponsorship of Austin User Experience Professionals Association meetups. Our host will be Jackie Bauer.
9001 N IH35 #150 Austin, TX 78753